Welcome to UniMart GH Store! These Terms and Conditions (“Terms”) govern your access to and use of our multi-vendor e-commerce platform, located at https://unimartgh.store/ (the “Website”). By accessing or using our Website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. Definitions

1.1. “UniMart GH”: Refers to the UniMart GH Store platform, owned and operated by us.

1.2. “User” or “You”: Refers to anyone accessing or using the Website, including buyers, vendors, and visitors.

1.3. “Vendor”: Refers to individuals or businesses registered on the platform to sell products or services.

1.4. “Buyer”: Refers to individuals or entities purchasing products or services through the Website.

1.5. “Content”: Includes text, images, videos, graphics, and other materials uploaded or shared on the Website by UniMart GH, Vendors, or Users.

2. Eligibility

2.1. You must be at least 18 years old to use this Website. By accessing or using the Website, you confirm that you are of legal age and capable of forming a binding contract.

2.2. Vendors must provide accurate, current, and complete information during registration and maintain the validity of their information.

3. User Accounts

3.1. To access certain features, Users may need to create an account. You are responsible for maintaining the confidentiality of your account credentials.

3.2. You agree to notify UniMart GH immediately of any unauthorized use of your account or breach of security.

3.3. UniMart GH reserves the right to suspend or terminate accounts for violations of these Terms or fraudulent activities.

4. Vendor Responsibilities

4.1. Vendors must comply with all applicable laws and regulations in Ghana and provide products that meet quality and safety standards.

4.2. Vendors are solely responsible for:

  • The accuracy and authenticity of product listings.
  • Timely fulfillment of orders.
  • Handling returns, refunds, and customer complaints.

4.3. Vendors agree not to list or sell prohibited, illegal, or counterfeit items.

4.4. UniMart GH reserves the right to remove any listing or terminate vendor accounts for violating these Terms.

5. Buyer Responsibilities

5.1. Buyers are responsible for ensuring that all information provided during purchase is accurate and complete.

5.2. Buyers must make payments promptly and comply with the return and refund policies outlined by UniMart GH and individual Vendors.

5.3. Buyers are prohibited from engaging in fraudulent activities, such as chargebacks without valid reason.

6. Payments

6.1. Payments on the Website are processed through secure third-party payment gateways. By using the Website, you agree to the terms and conditions of these payment providers.

6.2. UniMart GH is not responsible for payment disputes between Buyers and Vendors. However, we may mediate disputes at our discretion.

7. Prohibited Activities

You agree not to:

  • Use the Website for illegal or fraudulent purposes.
  • Post false, misleading, or defamatory content.
  • Interfere with the Website’s functionality or security.
  • Upload or share any harmful or malicious software.

8. Limitation of Liability

8.1. UniMart GH is a marketplace platform and does not assume liability for transactions between Buyers and Vendors.

8.2. UniMart GH is not responsible for product defects, delays, or issues arising from Vendor negligence.

8.3. To the maximum extent permitted by law, UniMart GH disclaims all warranties and will not be held liable for indirect, incidental, or consequential damages.

9. Intellectual Property

9.1. All content on the Website, including logos, trademarks, and design elements, is the intellectual property of UniMart GH or its licensors.

9.2. Users and Vendors may not reproduce, distribute, or use any content without prior written consent from UniMart GH.

10. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

11. Termination

11.1. UniMart GH reserves the right to suspend or terminate your access to the Website at any time for violating these Terms.

11.2. Users may deactivate their accounts by contacting UniMart GH support.

12. Changes to the Terms

12.1. UniMart GH may update these Terms from time to time. Users will be notified of significant changes, and continued use of the Website constitutes acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

13.1. These Terms are governed by the laws of the Republic of Ghana.

13.2. Any disputes arising from these Terms shall first be resolved amicably. If unresolved, disputes will be submitted to arbitration in accordance with Ghanaian law.

14. Contact Information

If you have any questions about these Terms, please contact us at:

UniMart GH Store Support
Email: unimartghshop@gmail.com
Phone:+233549641951

Thank you for choosing UniMart GH Store!